01543 222 100

MON-FRI 8:30AM - 5PM SAT 9AM - 12:30PM

Placing An Order

Once you have chosen your appliances and placed them in your shopping basket, the checkout page will guide you through each step of the secure payment process. Payment can be made using: Mastercard, Visa, Delta/Connect or Switch. We regret that we are unable to accept payment using foreign credit or debit cards and Amex.

Worldpay Secure Payment System

We understand that when shopping online, security is of the highest importance. All of the payments processed by CookersAndOvens are protected by Worldpay, the world’s leading online secure payment provider, allowing you to shop in complete confidence. RBS Worldpay take security very seriously indeed - including remote data storage, state-of-the-art encryption and constant enhancements.

Our payment processing service supports internationally recognised security checks including:

  • Card Verification Value (CVV2)
  • Address Verification Service (AVS)
  • Cardholder authentication (Verified by Visa and MasterCard SecureCode)

If you would like more information on the Worldpay service, please visit RBS Worldpay.

Confirmation of Your Order

Once you have ordered your appliances you will immediately receive a confirmation email. Once the order is processed by our payments team you will receive another email with a full VAT receipt for your records.

Within 1 working day of placing your order, a member of the Customer Service Team will call you to arrange a convenient time to deliver your appliances.

At CookersAndOvens we strive for excellence in customer service. If you have any comments about our online shop or suggestions for how we could improve our service, we would be happy to hear from you. Please call 01543 222 100 or email us at: customerservice@cookersandovens.co.uk