Neff appliances are delivered direct from our warehouse to your home via our trusted courier BJS Extra. Depending on stock availability delivery is typically within 7-10 days. If the appliance is not in stock in our warehouse and needs to be sourced from Neff delivery can take 2-5 weeks depending on stock availability. Please feel free to call us to check availability and lead times prior to ordering.
Our standard delivery service is a white glove two man delivery to your room of choice up to first floor for items weighing up to 85kgs. If you have access or parking issues please notify us in advance.
We are unable to offer installation or disconnection on Neff built in appliances and you will require your own qualified electrician or gas engineer to perform installation. Please do not book your engineer until the appliance has been delivered successfully. CookersAndOvens offers no recourse against failed engineer visits due to a late or delayed delivery and will not cover any costs incurred.
Extended Warranties
Have ultimate peace of mind with our 5 year extended warranty
Why purchase an extended warranty from CookersAndOvens?
Professional repair service
If your appliance develops a fault, the manufacturer's own engineers or a certified repair centre will be instructed to repair it.
Replacement appliance
If your appliance cannot be repaired, you will receive a brand new replacement, delivered free of charge.
Accidental damage cover
If your appliance develops a fault due to accidental damage, you are covered from as soon as you take delivery.
UK based claim line
If you need to report a fault with your appliance you will be able to get in touch with a dedicated, UK based claim line eager to help.
Questions?
If you have any queries about our extended warranties you can find out more on our warranty page.
Alternatively, you can contact us to discuss your queries.
