Walter Tipper started mining alabaster in the Midlands
The first Tippers builder's merchant store opened its doors
In 2007 we made the move to the web and launched CookersAndOvens.co.uk
We have expanded to 8 branches, with 3 luxury kitchen and bathroom showrooms across the Midlands with over 170 employees
We pride ourselves on our exceptional customer service. This is a result of our wonderful sales team managed by Melanie Raybould. Every member of the team has in-depth knowledge of all the products we sell on our website, and regularly attend training sessions with our manufacturers to ensure that they are always up to the date with the latest trends and changes.
When you call us, you won't be put through to a huge call centre which will ask you to spend five minutes pressing this and that button. You will be put through to a real person straight away - Mel, Emma, Jean or Sue. If your query requires more than one phone call, you won't be passed from pillar to post, speaking to a different person every time you call. We will always try and put you straight through to the person who originally handled your query.
We are also dedicated to providing an excellent after care service. In the rare circumstances where something does go wrong, we will do everything in our power to put it right for you. Whether this is 5 days after purchase or 5 years!
When you're buying expensive, high quality appliances you expect a delivery service to match. This is why we offer two man delivery into the room of your choice, 6 days a week, absolutely free of charge (even on a Saturday). You have time to inspect your item thoroughly to make sure you're happy with it, before the team unpack your appliance and take away all the packaging for you.
Find out more about our delivery service on our delivery page.