So you’re happily cleaning your hob, hear a beep and suddenly you can’t use the hob! Now if you could just remember where you put that manual…
Don’t worry, help is at hand! We’ve put together all the different ways you can unlock a Neff induction hob. The locking mechanisms vary model to model, but at least one of these ways should work for you!
Deactivate the Childproof Lock
If your Neff hob has a key symbol, press and hold this for approximately 4 seconds. The lock should now be deactivated.
If your hob doesn’t have a key button, press the P symbol for approximately 3 seconds to deactivate the childproof lock.
If your hob doesn’t have a key or a p button, press the L symbol for approximately 3 seconds to deactivate the childproof lock.
Deactivate the Cleaning Lock
It could be that you’ve activated the cleaning lock. This will automatically deactivate after 35 seconds. The hand symbol will be illuminated if this has been activated.
Lost Point & Twist Knob
Lost your twist control knob? The hob can operate without it until you find it! Switch on the hob using the main switch and press the P and clock symbols at the same time within the first 5 seconds. You should hear a beep. Press the clock symbol until the indicator lights up on the desired hotplate. Then press the P symbol to the select the desired power level.
If you’re still struggling, we recommend giving Neff a call on 0344 892 8989. Their phone lines are open 24 hours a day.
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